Переговоры на английском

ОСОБЕННОСТИ ПЕРЕГОВОРОВ НА АНГЛИЙСКОМ ЯЗЫКЕ

При проведении переговоров с иностранными партнерами часто даже опытные переговорщики чувствуют себя неуверенно, так как коммуникация не на родном языке ограничивает возможности как понимания, так и убеждения.

Что можно сказать, а что нет? Что можно спросить? Как реагировать на предложения партнера, с которыми я не согласен? Как возражать и реагировать на возражения, чтобы это было воспринято адекватно?

Здесь приводятся рекомендации, которые помогут Вам учесть некоторые особенности переговоров на английском языке.

If you would like to make a comment or insert a remark in an ongoing conversation, it is polite to acknowledge what someone has just said before stating your own ideas.
Some phrases:

That’s interesting. I think that…
Interesting point. I would add…
Hmmm. I hadn’t thought of that before…

Questions can also be a useful way of bringing new ideas into a conversation:

What do you think about…?
Have you considered…?
What about…?

Sometimes a more direct approach is appropriate:

Can I add something here?
(Do you) mind if I interject something here?

Asking for support or details:

Why do you think that?
Could you elaborate?
Could you give (me) an example?
Can you illustrate that?
What evidence do you have?
Could you explain it in more detail?
Could you provide some details?

Supporting your opinions:

Let me illustrate,
For example,
For instance,
To give you an example,
Let me give you an example,
To elaborate,
First, (second), etc.

(These phrases can be followed by details, examples, elaboration, or a summary of your main points.)

Contrasting:

On the other hand,
However,
Yes, but . . .
You may be right, but…
I may be wrong, but…
Correct me if I’m wrong, but…

Opening a discussion:

To begin with,
We need to discuss…
determine
find out
Let’s start by (V ing)
We’ll start by (V ing)
The problem / issue /question here is…
The important thing (here) is…
The main thing we need to discuss is…
Let’s look at…
It looks like…
It appears that…

Asking for input:

What do you think?
How about you?
How do you feel about that?
Any ideas on that?

Responding:

That sounds like a good idea.
Sounds good.
The problem with that is…
That raises the issue of…
That brings up…

Asking for Clarification:

What do you mean (by that)?
What are you trying to say?
What was that again?
Could you clarify that?

Clarifying another’s ideas:

You mean…
What you mean is…
What you’re saying is…
(I think) what she means is…
What he’s trying to say is…
If I understand you, (you’re saying that)…
If I’m hearing you correctly,
So, you think (that)…
So, your idea is…

Asking for input:

What should we do about it?
What needs to be done?
What do you think we should do?
What are we going to do about it?
Do you have any suggestions?
Any ideas?

Making Recommendations

I recommend that…
I suggest that…
I would like to propose that…
Why don’t we…

Interrupting politely:

Excuse me,
Pardon me,
Sorry to interrupt,
May I interrupt (for a minute)?
Can I add something here?
I don’t mean to intrude, but . . .
Could I inject something here?
Do you mind if I jump in here?

Pre-closing:

It’s been nice talking to you.
It’s been great talking with you.
I really enjoyed meeting you.
It was nice meeting you, Mr. Brown.
I’m sorry, but I have to go now.
I’m afraid I have to leave now.
Thanks for the information/ the tour/ your time.
Thanks for taking the time to talk with us.

Follow up:

I’ll give you a call.
I’ll send you an e-mail.
I’ll put a packet in the mail for you.
We’ll send out that information right away.
I’ll have my secretary schedule an appointment.
Could you send me a brochure/some more information?
Could I contact you by e-mail/at your office?
How do I get in touch with you?
How can I reach/contact you?

Closing:

I look forward to seeing you again.
We’ll see you on Friday.
See you next week.
Let me give you my business card.
Here’s my e-mail/office number.
Let’s keep in touch by e-mail.
We’ll be in touch.
Call me if you have any questions.
E-mail me.

Letter / Mail:

Dear Sir/Madam,…
If you have further questions, please don’t hesitate to contact me.
I look forward to hearing from you soon.
Best regards,…

Clarifying your own ideas:

In other words,
What I mean is…
What I’m trying to say is…
What I wanted to say was…
To clarify,…

Focusing on the main problem/issue:

What is the main problem?
What is the real issue (here)?
(I think) the major problem is…
Our primary concern is…
The crux of the matter is…
(As I see it), the most important thing is…
The main problem we need to solve is…
We really need to take care of…
It all comes down to this:

Getting back to the topic:

Anyway,
Now, where was I?
Where were we?
What were you saying?
You were saying . . .
To get back to . . .

В разговоре мы часто используем выражения и словосочетания, которые на другие языки дословно не переводятся.

Мы рекомендуем избегать их использования в переговорах, потому что часто они могут быть неверно интерпретированы партнером. Если такие выражения использует Ваш партнер, и вы не уверены, что правильно его поняли, просите его уточнить сказанное.

Некоторые классические выражения и их перевод на английский:

Это для меня китайская грамота
That’s all Greek to me

Что с возу упало, то пропало
It’s no use crying over spilled milk

Делать из мухи слона
Don’t make a mountain out of a molehill

Как нажито, так и прожито; как пришло, так и ушло
Finder’s keeper, looser’s weeper

Тонкий намек на толстые обстоятельства
Thank you, Mr. Obvious!

В чужой монастырь со своим уставом не ходят
When in Rome, do as Romans do

Как аукнется, так и откликнется; Что посеешь, то и пожнешь
What goes around comes around

Не реви раньше смерти; Цыплят по осени считают
Don’t meet trouble halfway

Лучше синица в руках, чем журавль в небе
A bird in the hand is worth two in a bush

Москва не сразу строилась
Rome wasn’t built in a day

Против рожна не попрешь; Нужда научит калачи есть
Needs must where the devil drives

В этом мире можно быть уверенным лишь в смерти и налогах
Nothing’s for sure in life, except for death and taxes

Поставить не на ту лошадь
Barking at the wrong tree

Не пытайся меня умаслить
Don’t try to butter me up

Легче на поворотах; Придержи лошадей
Hold your horses

Выйти из себя, «слететь с катушек»
To fly off the handle

Выручить из беды
To get someone off the hook

Все хорошее когда-нибудь заканчивается
All good things must come to an end